Refund Policy
To be eligible for a return, your item must be in the same condition that you received it — unworn, unused, with tags, and in its original packaging.
You’ll also need the receipt or proof of purchase.
To start a return, please contact us through the form on the “Contact” page. You can find this at the footer of our website.
If your return is approved, we’ll provide you with a return shipping label and instructions on how and where to send your package.
Items sent back without prior approval will not be accepted.
If you have any questions about your return, feel free to reach out through the contact form at any time.
Damaged or Incorrect Items
Please inspect your order upon delivery and contact us immediately if your item is:
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Defective
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Damaged
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Incorrect (wrong item shipped)
We’ll do our best to resolve the issue promptly.
Exceptions / Non-Returnable Items
Certain products are non-returnable, including:
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Custom or personalized items (e.g., printed apparel made-to-order)
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Limited-edition or exclusive collectibles
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Final sale or clearance items
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Gift cards
Please contact us if you’re unsure whether your item qualifies for a return.
Exchanges
If you need a different size, color, or variation, the quickest solution is to:
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Return the item (following the steps above)
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Place a new order for the desired item once the return is accepted
Refunds
Once we receive and inspect your return, we’ll notify you of the approval status.
If approved, your refund will be issued to your original payment method.
Please note that it may take additional time for your bank or credit card company to process the refund.